Frequently Asked Questions

 
 

Here's some questions we're asked often from homeowners and construction professionals.

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Does Ravacast make its own products or does Ravacast distribute other companies' products?

Ravacast manufactures all of its own precast concrete and GFRC products and sells them directly to contractors, designers, masonry installers, and homeowners alike. Some of our most popular cast stone products include steps, front entry surrounds, columns, balustrade systems, window sills and architectural GFRC panels.

Does Ravacast offer special "contractor pricing?"

No. All of Ravacast's clients receive the same pricing.

Can I work with Ravacast if my project is located in another state?

Absolutely! Ravacast can ship its precast products anywhere in the world. If needed, all crating and delivery costs will be included directly in your order proposal.

What happens if products are damaged in transit?

In order for Ravacast to replace products that have been damaged in shipping (at no additional cost to the client), the recipient must notify the delivery driver of all damages so that a claim can be processed immediately. If product is not inspected in the driver's presence (at the time of delivery), damaged products will be furnished at full retail value (plus shipping).

How can I receive pricing for my project?

In order to receive a comprehensive proposal from Ravacast, you must first provide us with a set of architectural plans or a list of the items and quantities that you're in need of. Once we've received the required information, an itemized proposal will be emailed to you within 1-2 business days (depending on the size of your project).

If your project is located in the San Francisco Bay Area and you do not have a set of architectural plans, please email us at contact@ravacast.com to schedule a site visit.

Does Ravacast do installation?

No. Ravacast designs and manufactures architectural precast concrete products but does not perform installation of any kind. However, since establishing itself in 2001, our company has built strong working relationships with several reputable installation partners and we will be happy to connect you with an installer that's right for your project.

Can Ravacast choose the proper attachment hardware for the items I've ordered?

No. If you would like Ravacast to embed attachment hardware of any kind, you must specify the exact product at the time of ordering. If you do not know what type of attachment hardware to use, we recommend consulting with a structural engineer who is licensed in your state.